How does the Damage Guarantee work?
We can all accidentally cause damage – even when we are on holiday. When you have purchased a Damage Guarantee, you are guaranteed that you will not be liable for any damage that you or your travel companions may cause to the holiday home or the furniture in the holiday home.
What does the Damage Guarantee cover?
The damage guarantee covers all damage to the holiday home and furniture. There is also no deductible. Regardless of the amount of the damage, Team Bornholm will cover the cost of the repair if you become liable for damages. The damage guarantee therefore ensures you a safe holiday without unforeseen extra expenses.
Are there exceptions in coverage?
As a rule, the damage guarantee covers all damage to the holiday home and/or furniture. However, if you or your travel companions intentionally cause damage – for example, if you vandalise the holiday home/inventory – the Damage Guarantee does not cover, nor does the Damage Guarantee cover if it is your dog that has caused any damage and the damage is already covered by your dog insurance. If you do not have dog insurance and/or that there is a deductible on your insurance, the Damage Guarantee covers the damage as well as your possible deductible.
How much does the Damage Guarantee cost?
The damage guarantee costs DKK 95 per holiday home, and you must book the guarantee no later than the day before your arrival day.
Is the Damage Guarantee refundable?
The Damage Guarantee is non-refundable. If you change or cancel your holiday (in accordance with the rules stated in our rental terms), the payment for the purchased Damage Guarantee cannot be refunded, as it is an insurance product you add to your booking.
What do I do if damage occurs?
If damage occurs, please contact us. Then we will quickly make sure that the damage is repaired for the benefit of both you and subsequent holidaymakers. You can contact us at:
• Phone: +45 56 95 85 66
• Mail: [email protected]
Look forward to a worry-free holiday on Bornholm
With the Damage Guarantee, you can confidently look forward to your holiday on Bornholm. Find your next stay among our wonderful holiday homes here.
