Practical information

Welcome to Smedjen! We hope you have a wonderful holiday on Bornholm. On this page you will find useful information about your stay and inspiration for experiences around the island. We recommend that you go through all the information on the page before and upon arrival. 

You can click on one of the items in the list below to jump directly to the desired topic.

Before and on arrival

During your stay

On departure

Please wait to print the page until just before the holiday - then you are sure to get the latest and most updated information.

Before and on arrival

Address

Borgergade 7, 1st floor
3740 Svaneke

Access to the apartment is through the large gate. Once inside, you will find the staircase leading to the apartment on your right.

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Check-in time and key collection

You can enter the accommodation from 16:00 (4 pm) on the day of arrival.

You get the key to the accommodation via a key box by the apartment. We will send you an email with more information about the location and code of the key box 4 days before your arrival.

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Baby package

You can rent a baby package by contacting Team Bornholm, no later than 2 days before arrival, on +45 56 95 85 66. The baby package consists of: A high chair and a cot with mattress. You must bring your own duvet and pillow as well as cover and sheet.

The baby package will be delivered to the accommodation prior to your arrival and picked up again after your departure.

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Bed linen and towels

There are duvets and pillows in the apartment. You must bring your own bed linen and towels unless you rent linen packages from us. The linen package is ordered per person and includes: a sheet, pillowcase and duvet cover, as well as one large and one small towel

You can order the linen package no later than 2 days before arrival by contacting Team Bornholm on +45 56 95 85 66.

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Charging station

There is no charging station for electric cars at Smedjen, and it is not permitted to charge your car using the accommodation's or the property's power outlets, as the electrical grid cannot handle the load. If you have an electric car, we recommend using the public charging stations on the island instead.

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Parking

There is no private parking space allocated to the apartment. Instead, you can park on the public road or in one of the nearby side streets.

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What do I need to bring myself?

The apartment is equipped with the necessary kitchen utensils for regular cooking. You will need to bring consumables such as food, dishwashing liquid, paper towels and toilet paper, as well as personal hygiene items.

There is a dish towel, a cloth and a small starter supply of toilet paper in the apartment upon arrival. If you need more, you need to bring/buy this yourself.

Remember to bring bed linen and towels if you are not renting them from us - read more about renting here.

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Your booking

If you have any questions regarding your booking, please contact Team Bornholm on +45 56 95 85 66.  

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During your stay

Bedlinen and towels

If you have forgotten to bring bed linen and towels, you can rent a linen package consisting of: Sheets, duvet and pillowcases as well as one large and one small towel. The linen package is ordered per person.

Contact our service partner PartnerØ on phone +45 23 70 77 26 if you want to rent a linen package.

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Groceries

The apartment is located right in the centre of Svaneke, just 100 metres from the local grocery store, Brugsen, at Nansensgade 11.

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If you experience any issues

Should you unexpectedly experience defective furniture or other issues in your accommodation upon arrival, please contact the management PartnerØ on phone +45 23 70 77 26 immediately, so we can resolve the matter.

If you contact us later than 24 hours after discovering the issue, the right to any claim for compensation will lapse. Regardless of when you contact us, we will of course always do our best to assist you.

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Laundry

The apartment has a washing machine in the bathroom, which you are welcome to use.

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Shared garden with barbecue

There is a small, enclosed garden belonging to the property. The garden is shared with the other residents of the townhouse, but the apartment has its own small terrace with garden furniture – the first terrace you come to when you enter the garden. Here, you can enjoy sunny days and meals outdoors.

There is a charcoal barbecue in the garden, which you are welcome to use. You will need to bring or purchase your own charcoal and clean the barbecue after use – this is not included in the final cleaning of the apartment.

How to get to the garden:
Go through the black gate in the courtyard and follow the path until you reach the grey half-wall on your right. Behind the half-wall, you will find a small staircase and a gate leading into the garden.

How to get to the courtyard

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WiFi

There is free WiFi in the accommodation. The network name and password can be found on a note in the apartment

If the internet does not work optimally, this does not entitle you to any financial compensation. 

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Waste sorting and disposal

Please sort your waste carefully into the correct categories and dispose of it in the appropriate containers located outside the entrance to the apartment building.

On Bornholm, there is no requirement to use green compostable bags for food waste, so you can simply use regular rubbish bags for this type of waste.

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On departure

Check-out and key return

The latest departure time is at 10:00 am.

If you leave before 10:00 am, please let our service partner PartnerØ know on phone +45 23 70 77 26 the day before, as it helps us plan the cleaning.

Before you leave the accommodation, we kindly ask you to:

  • Empty the fridge
  • Place any rented bed linen and towels in a pile on the floor
  • Wash dishes and/or empty the dishwasher and put everything back in place
  • Sort your waste, empty the bins, and dispose of it in the containers in the courtyard
  • Close all windows and exterior doors
  • Turn off the lights in all rooms

When you leave, we ask you to lock the door and place the key back in the key box.

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Waste sorting and disposal

Before you leave the accommodation, we kindly ask you to sort your waste carefully, empty the bins and dispose of the waste in the appropriate containers outside the entrance in the courtyard.

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Tips for experiences on Bornholm

Our good partner, Book Bornholm, has written a number of articles about exciting experiences and activities near your holiday home and on the rest of Bornholm. Take a look at the articles below - maybe you'll be inspired for the next outing!

Food & drink

Sights and nature experiences